Horsewood
Support

Contact Us

We're here to help. Our support team responds within 24–48 business hours.

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Email Support

For orders, returns, and general inquiries

support@Horsewood
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Response Time

Monday – Friday, 9am – 5pm EST

Within 24–48 business hours

Send Us a Message

✓  Thank you! Your message has been received. We'll get back to you within 24–48 business hours.

Frequently Asked Questions

Standard shipping typically takes 5–7 business days within the United States. Expedited options may be available at checkout.
We offer a 60-day money-back guarantee. If you're not satisfied, contact us at support@Horsewood within 60 days of your order for a full refund.
Once your order ships, you'll receive a tracking number by email. You can use it to track your package on the carrier's website.
Yes. All payments are processed through a secure, encrypted payment gateway. We do not store your credit card information on our servers.
Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately at support@Horsewood if you need to make changes.